Tagged with human

A different look-back on the Social Business Forum 2012

“Life is about the people you meet and the things you create with them” People. The human connectedness. Generosity, empathy, openness, warmth. Conversation, sharing, caring, contributing. This is my look-back on the Social Business Forum that took place this week in Milan, Italy. I won’t talk about technology, organizational design, metrics or analytics. Nor will … Continue reading »

Bring back humanity

An old friend of mine helps her parents at their local coffee shop business. The other day she commented, in a heartfelt manner, about the increasing rudeness of clients. “I don’t know if it is because of the crisis”, she said, “but most of them look angry and tired, they hardly look us in the eye and … Continue reading »