“Life is about the people you meet and the things you create with them” People. The human connectedness. Generosity, empathy, openness, warmth. Conversation, sharing, caring, contributing. This is my look-back on the Social Business Forum that took place this week in Milan, Italy. I won’t talk about technology, organizational design, metrics or analytics. Nor will … Continue reading »
Tagged with human …
Book review: The Laws of Simplicity by John Maeda
I participate in this sort of book club. I say sort of because it did not start as such. It all started as a group of interesting people that met serendipitously and decided to gather once a month over dinner. The idea to recommend and exchange interesting books over those gatherings came naturally during our … Continue reading »
Humanizing companies: when technology facilitates recognition and praise
M. has worked for the same company for circa 4 decades! A lifetime devoted to one organization, witnessing its ups and downs, watching its history unfold as turbulently as that of her country. For her work and devotion she has received praise and recognition on some occasions, namely whenever a party to celebrate important dates … Continue reading »
Bring back humanity
An old friend of mine helps her parents at their local coffee shop business. The other day she commented, in a heartfelt manner, about the increasing rudeness of clients. “I don’t know if it is because of the crisis”, she said, “but most of them look angry and tired, they hardly look us in the eye and … Continue reading »