More questions than answers

Is in-house a bad thing? Have companies grown so accustomed to asking for external advise and seeking outside expertise (in the form of consultancy) that they fail to see the potential, knowledge and critical thinking that resides inside their corporate walls? Do we trust a stranger that charges us a considerable amount of money more than we trust a coworker that we know for years and that has proved his trust and value to us?

I witnessed today a situation that prompted all this questions. And I could only think of my Ignite talk. When will companies really give their employees a voice? When will we have a new version of the enterprise?


4 thoughts on “More questions than answers

  1. lol. this post reminded of the dilbert series, where dogbert sends in ratbert as a consultant with an external brain pack (a piece of liver tied around his waist :). and apparently that piece of live had a MBA from Harvard!!!!

    con-sultant = someone who cons you and then insults you (dilbert)

    • 🙂 My “pain” is not against consultants, it is against ourselves for not acknowledging the expertise & wisdom that resides inside our companies. I see it time and time again people trying to “shout out” their value and being simply overlooked. Just makes me sad…

      PS – thank you for your comments! Highly appreciate them 🙂

  2. I see a very precarious situation happening at least in Portugal (it’s the only situation I know). Companies want to hire entrepreneurs and not employees but want to pay a simple employee salary and no benefits like productivity awards. That person can even became a very valuable asset to the company but won’t feel motivate knowing that even if they work really hard and become some sort of MVP of the company they might not get rewarded or can take really long time until they are recognized.

  3. I totally agree with you, Ana. There are many things that could easily be done, better done even, by those in the organisation.
    In fact, I usually say that one of the key benefits of knowledge management (one of the things I am passionate about) is to increase staff satisfaction by making it easier to know what other people know. This, in turn, would make it possible for organisations to tap into the knowledge and experience of those who work there. That could save organisations a lot of money and would, most certainly, make employees feel more valued. And this can have a huge impact on their commitment to the organisation. And that… you see the cycle 🙂
    However, I have to say that sometimes it is good to have external people (not necessarily consultants) looking in. A fresh pair of eyes sometimes helps and, sometimes, there are things that may not be said by those inside because of politics.
    But this has nothing to do with valuing staff and “using” their skills and expertise as much as possible, as often as possible.

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